Portt & Co

Service Guarantee

The aim of our outsourced finance services is to make the lives of our clients less stressful and to provide them with accurate financial insights about their business.

We achieve this with the following:

Getting to know your business

We want you to think of us as an extended arm of your team, that’s why it’s important that we get to know your business and understand how it works.

Technology

At Portt & Co we embrace the latest technological developments and see this as an essential way to support your business. By reviewing your current processes, we can use technology to automate and streamline working practices, saving time and resource.

Recruitment

We only employ likeminded individuals who we believe will be a good fit for the team and our clients. They are supported to develop throughout their career at Portt & Co through their AAT and ACCA studies and with on-the-job experience and peer support.

Work-life balance

Our staff work remotely and are encouraged to be flexible with their working hours to meet the needs of family life. We actively promote a good work-life balance and encourage the team to step away from their desks to get fresh air. By ensuring our team are well-rested and empowered to manage their hours, means you get the best from us.

No strings attached

Unlike other firms, we won’t tie you into a contract for a set amount of time. We think our professionalism and high-quality service speaks for itself, which is why we leave you in charge of that decision.

Should you choose to take your services elsewhere then we will simply ask you to pay for the services we have provided and will offer to help you to find a new firm suited to your requirements.

Customer service             

After you’ve settled in, our dedicated customer service co-ordinator will be in touch to check you are happy with our services. You will also be given their contact details so that you can share any positive or negative points at any point.

Your opinion matters to us; we send satisfaction surveys twice a year to our clients to ensure we’re fulfilling their requirements.